Policy Page for Flwrshop.com

Welcome to Flwrshop.com. Your trust is our priority, and we are committed to providing a safe and enjoyable shopping experience. Please read the following policies to understand your rights and responsibilities when using our website.

Privacy Policy

We respect your privacy and are committed to protecting your personal information. By using Flwrshop.com, you consent to our collection, use, and disclosure of your information as outlined below:

1. Information Collection: We collect personal information such as your name, email address, phone number, billing/shipping address, and payment details when you place an order or contact us.

2. Information Usage: Your information is used to process orders, improve our services, and communicate with you about promotions and updates.

3. Third-Party Sharing: We do not sell or share your personal information with third parties except for essential service providers (e.g., payment processors, delivery services).

4. Data Security: We implement industry-standard security measures to protect your information.

5. Your Rights: You may request access, correction, or deletion of your data by contacting us at [email protected].

Terms and Conditions

By accessing Flwrshop.com, you agree to the following terms:

1. Accuracy of Information: While we strive for accuracy, errors in product descriptions, pricing, or availability may occur. We reserve the right to correct these errors without prior notice.

2. Intellectual Property: All content on Flwrshop.com, including images, text, and logos, is our property and protected by copyright laws. Unauthorized use is prohibited.

3. Prohibited Use: You may not use our website for unlawful activities, to distribute malicious software, or to compromise its functionality.

4. Governing Law: These terms are governed by the laws of [Your State/Country]. Any disputes will be resolved in [Your State/Country] courts.

5. User Accounts: Users are responsible for maintaining the confidentiality of their account credentials and for all activities that occur under their account.

6. Limitation of Liability: Flwrshop.com is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our services.

Shipping Policy

1. Processing Time: Orders are processed within 1-2 business days. During peak seasons, processing may take longer.

2. Shipping Methods: We offer local delivery, pickup, and shipping through reliable carriers. Shipping rates and times vary based on location and selected service.

3. Delivery Issues: We are not responsible for delays caused by carriers, weather, or incorrect addresses provided by customers. Contact us immediately for assistance if an issue arises.

Refund and Return Policy

1. Eligibility: All sales are final, and refunds will be processed at the discretion of Flwrshop. Please contact us for any order-related issues to discuss a refund. You can call us directly at (615) 401-9124 or email us at [email protected].

Cancellation Policy

1. Order Changes: Orders can be modified or canceled if contacted prior to making your arrangement. Refunds and cancellations are processed at the discretion of Flwrshop. We can be contacted directly at (615) 401-9124 or by emailing [email protected].

ADA Accessibility Statement

Flwrshop.com is committed to providing a website that is accessible to all users, including those with disabilities. While we currently do not have specific ADA features, we are actively working to improve accessibility across our platform.

If you encounter any barriers or have suggestions on how we can improve accessibility, please contact us:

• Email: [email protected]

• Phone: (615) 401-9124

• Address: 911 Dickerson Pike, Nashville, TN 37207

We value your feedback and will make reasonable efforts to accommodate your needs.

Contact Us

For any questions, concerns, or feedback, please contact us:

• Email: [email protected]

• Phone: (615) 401-9124

• Address: 911 Dickerson Pike, Nashville, TN 37207

We’re here to ensure your experience with Flwrshop.com is seamless and delightful. Thank you for choosing us for your floral needs!